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Student loan ‘train wreck’: As return of regular payments loom, servicers have less staff to field expected deluge of calls   

Por: MarketWatch Business April 09, 2023

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The company also said it staff. The cuts come after the Department of Education slashed the amount of money it’s paying the company per borrower account by 19 cents, Nelnet said.  Servicers are borrowers’ first point of contact when repaying their student loans. The Department of Education hires the companies to collect payments, help borrowers access benefits of the student loan program, including enrolling in affordable repayment programs... + full article



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